Troubleshooting
Connection expired or popup says cancelled
Reconnecting channels.
Who: Owner, Admin, AccountantUpdated 2026-09-28
- Token/authorization errors: reconnect the channel from Settings → Connections; mappings are kept.
- Popup says "cancelled": close it and refresh Connections — the connection often completed.
- Other channels grayed out: only one channel per company; disconnect the current one or add a new company.