Troubleshooting

Duplicate income or fees in QuickBooks

Usually an old manual entry or bank-feed match alongside Ledgerzoom's entry.

Who: Owner, Admin, AccountantUpdated 2026-09-28

Ledgerzoom never posts the same payout twice. Duplicates usually come from:

  • A deposit added from the bank feed instead of matched to the Journal Entry.
  • An older manual or prior-tool entry for the same payout.
  • Switching sync mode or Summary/Per Transaction and re-covering the same dates.

Fix

Undo the bank feed add/match in QuickBooks, delete the extra entry, then match the bank transaction to Ledgerzoom's entry. If Ledgerzoom's own entry was deleted, contact support to re-post it.