Troubleshooting
Duplicate income or fees in QuickBooks
Usually an old manual entry or bank-feed match alongside Ledgerzoom's entry.
Who: Owner, Admin, AccountantUpdated 2026-09-28
Ledgerzoom never posts the same payout twice. Duplicates usually come from:
- A deposit added from the bank feed instead of matched to the Journal Entry.
- An older manual or prior-tool entry for the same payout.
- Switching sync mode or Summary/Per Transaction and re-covering the same dates.
Fix
Undo the bank feed add/match in QuickBooks, delete the extra entry, then match the bank transaction to Ledgerzoom's entry. If Ledgerzoom's own entry was deleted, contact support to re-post it.
